Analytics
What shoppers search for, which searches find nothing, and which filters they use.
Findora is in development. These docs describe the app as it is being built; details can change before it is listed on the Shopify App Store.
The Analytics screen shows:
| Report | Use it to |
|---|---|
| Searches | See how much search is used. |
| Zero-result rate | Spot when shoppers are not finding things. |
| Top queries | Learn what shoppers look for most. |
| Zero-result queries | Find missing products, missing synonyms or needed redirects. |
| Filter usage | See which filters shoppers actually use, and which to drop or reorder. |
Acting on zero-result queries
A query that finds nothing usually needs one of three things:
- A synonym, when shoppers use a different word from your catalog.
- A redirect, when the answer is a page, not a product.
- A product you do not carry yet.
Retention and privacy
Analytics are kept for 90 days. They record the query text, the filters used and how the search was answered. They never record who searched: no IP address, no customer, no session.
Something unclear or missing? Tell us.